Would you believe that there is a large percentage of our clients where the doctor is in the know and the staff is not? You probably chuckled to yourself because you know that that's an issue. Or maybe the office manager knows what's going on, but the doctor doesn't know what's going on. This is a huge problem. But when you are trying to really break into doing full arch dentistry and trying to grow your practice, if there is not really good team communication, things will absolutely fall through the cracks or somebody will start blaming something that's really small and then it will explode into something that's like, "Oh, we got to stop everything. I could never do this."
So please, right now you have to commit, especially if you are working with us or any other marketing company for that matter, it is so important that you guys get on the same page. Get on the same page with expectations of meeting with our team, putting in metrics, tracking the metrics. Have your daily huddles and go over the Dental Implant Machine and the results that are being produced in those daily huddles. If there are issues, you have to get on the phone with our team, or if you feel like something's too slow, or even if it's going fantastic, get on the phone with our team and tell them, "Good job." Because essentially like unfortunately what happens is people just give up too soon and they go from bright and shiny object to bright and shiny object. I guarantee you, everything you need to be successful is here at the dental implant machine. There's no reason to bounce around.
We are not new to the rodeo. Every single issue, I guarantee you, that you have gone through, we have fixed and corrected and then taken up a practice who might be struggling with the same thing and helped them to not struggle with that anymore and be successful, going from closing maybe one arch a month to five, six, seven, and being Uber profitable, or even more than that.
So whatever it is, it starts with really good communication between you and the staff and then also with the marketing team that you're working with. Don't let it get to the point where something really small, like a mountain is created out of a mole hill. It doesn't need to happen. And I see it not very often, but I see it enough that I felt like it was very important to get on and just remind you of that.
So ask questions to each other in your own team. Okay, this isn't working. How come? What's going on? Have we done the calls? Have we watched arches for days? Some of you are having issues and you won't take the time to actually watch the course and/or talk with the team, right? That doesn't make any sense. Really, really good communication. We are experts at this. I promise you we can help you and your team has to be on the same page. Communication, communication, communication.